# Harmony One Poor Support Practices Exposing Community to fraud

**URL:** <https://talk.harmony.one/t/harmony-one-poor-support-practices-exposing-community-to-fraud/23816>\
**Category:** Community\
**Created:** [January 9, 2024, 7:49pm UTC](https://talk.harmony.one/t/harmony-one-poor-support-practices-exposing-community-to-fraud/23816 "2024-01-09T19:49:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![sherajr](https://yyz1.discourse-cdn.com/flex035/user_avatar/talk.harmony.one/sherajr/32/2754_2.png) [@sherajr](https://talk.harmony.one/u/sherajr)\
**Post date:** [January 28, 2024, 10:50pm UTC](https://talk.harmony.one/t/harmony-one-poor-support-practices-exposing-community-to-fraud/23816/2 "2024-01-28T22:50:44Z")

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The Harmonauts DAO [discord](https://discord.gg/Mfm5QfKf4w) is a place where people are active and can help you. Unfortunately, it sounds like you may have had the harmony one browser wallet which was compromised and no longer supported.

Maybe one of these other talk posts could help you:

> [@Harmony One coins are trapped in a very old Browser Extension (Deprecated)](https://talk.harmony.one/t/harmony-one-coins-are-trapped-in-a-very-old-browser-extension-deprecated/18127):
>
> Hi, Please help. My Harmony One coins are trapped in a very old Browser Extension (Deprecated) . There is no connected Harmony One Wallet (Can’t quite remember how I got the coins on there. I am unable to change the fee in the old Browser extension in order to transfer the One coins out. In addition there seems to be no way to generate a seed phrase from the old Browser Extension (Deprecated). Can someone please advise

> [@Google chrome extension issue](https://talk.harmony.one/t/google-chrome-extension-issue/2228/6):
>
> Hey mate. Just download Guarda wallet on your phone. Put your wallet one key in there and you can stake and collect rewards on guarda. Its way easier. When u decide to stake look for your current validator, normally there will be a different validator at start… click on it and search for your current one youre using.

> [@I Can't Undelegate My One to My Metamask Wallet](https://talk.harmony.one/t/i-cant-undelegate-my-one-to-my-metamask-wallet/22723):
>
> Heya! So I’ve been struggling for weeks trying to unstake my ONE tokens on the main net that I have staked to the CheekyOne validator. When I go to claim rewards, undelegate or transfer funds, I get the window with the options of “Harmony Browser Extension (Deprecated)” or “Ledger Nano”. Obviously the first option can’t be used. The ledger option just keeps loading with no change and on the ledger it says “waiting for commands…”. I originally staked the tokens using the harmony browser extensio…

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