# Weekly OnCall Summary Nov/16 - 23, 2021

**URL:** https://talk.harmony.one/t/weekly-oncall-summary-nov-16-23-2021/6065
**Category:** Team Ops
**Created:** [November 23, 2021, 6:14pm UTC](https://talk.harmony.one/t/weekly-oncall-summary-nov-16-23-2021/6065 "2021-11-23T18:14:39Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![leo](https://yyz1.discourse-cdn.com/flex035/user_avatar/talk.harmony.one/leo/32/21_2.png) [@leo](https://talk.harmony.one/u/leo)
#### Post date: [November 23, 2021, 6:14pm UTC](https://talk.harmony.one/t/weekly-oncall-summary-nov-16-23-2021/6065/1 "2021-11-23T18:14:39Z")

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# Weekly OnCall Rotation

OnCall US Pacific: Leo (leo@harmony.one)

OnCall Asia/EMEA: Soph (soph@harmony.one)

Duration: 11/16 8:30am - 11/23 8:30am PST

# Summary

# Details

## 11/16:

- Node OOS: [https://harmonyone.pagerduty.com/incidents/Q01U9AN7P81JHI](https://harmonyone.pagerduty.com/incidents/Q01U9AN7P81JHI)
- Multisig Frontend Down/Up - uptimerobot
- Node OOS: [https://harmonyone.pagerduty.com/incidents/Q20MMRAVMY8D5H](https://harmonyone.pagerduty.com/incidents/Q20MMRAVMY8D5H)
- Batch remove all ‘latest/\*.gz’ from all nodes to free the disk space on the root volume

## 11/17:

- Beacon out of sync
- Shard 2 signing power at 75% due to S2 DNS nodes all being out of sync. Fixed by adding more DNS nodes.

## 11/18:

- Beacon out of sync, had to restart to avoid OOM
- Mainnet BTC indexer sync auto resolved
- Updated grafana to start alerting at 85% cpu usage
- Out of sync issue :
  - Updated grafana to start alerting at 85% cpu usage
  - Upgraded 9 DNS node from c5.large to c5.2xlarge
  - Restarted node
    - Validator node :

- Memory Usage Alert: [https://harmonyone.pagerduty.com/incidents/Q2ZBVTBBCSH92R](https://harmonyone.pagerduty.com/incidents/Q2ZBVTBBCSH92R)
  - OOM killer, time to replace nodes ([https://github.com/harmony-one/harmony-ops-priv/issues/55](https://github.com/harmony-one/harmony-ops-priv/issues/55) )

## 11/19:

- Testnet fork issue at block 17732590 fixed by reverting all nodes s1/s2/s3 and s0 explorer node by 1 block
- Memory alert, while pending #55, for now restart of a list nodes …

## 11/20:

- Disk at 90% : 3 nodes disks were upgraded

All S1/S2/S3 validator nodes are upgraded to r5.xlarge. Old instances will be deleted monday/tuesday.

- Disk upgrade to 750G: ([https://harmonyone.pagerduty.com/incidents/Q0FXRPYE2UOLR7](https://harmonyone.pagerduty.com/incidents/Q0FXRPYE2UOLR7) )

## 11/21:

- Disk at 90% PD Alerts : two nodes were upgraded to 700GB

## 11/22:

- One node was stuck. Had to restart the harmony process to unblock it
- Multiple s0 RPC node were in general having constantly 5 ~ 20 blocks delays

Those were mainly due to

- The previous stuck node that was lagging behind
- One of the api websocket node was constantly behind
- Screenshot node was still syncing due to daily snapshot occurrence a few hours before
- Asian node all had cpu usage varying between 5% ~ 30% (same zig zag pattern when we had the RPC issue 2-3 weeks ago)  
 ![image](https://canada1.discourse-cdn.com/flex035/uploads/harmony1/original/2X/3/375344e4e5cc4490bef7b78dfcfc3f62af033627.png)

After a while it would eventually go back to normal leaving only the previous stuck node behind :

Unique Blocks: [19669427 19662283]

- Multiple disks at 90%, true-up across all S0 nodes all are now below 70%. Only the snapshot node needs separate work.  
 ![image](https://canada1.discourse-cdn.com/flex035/uploads/harmony1/original/2X/1/166cb5f1fe2b0257df3f3ee4579b3d1b32dbfbef.jpeg)

Note : Websocket node has been for the past few days always a bit behind 1 ~ 10 blocks, Jack was following on that and did some changes on the target group

### Impact on Nov 21 vs. back in Nov 11

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/harmony1/original/2X/2/2da1d467e2717906b81a403c351c190a9b163670.jpeg)

## 11/23:

- 2 s0 RPC node were stuck with no apparent reason, created : [Mainnet S0 node got stuck · Issue #3941 · harmony-one/harmony · GitHub](https://github.com/harmony-one/harmony/issues/3941)

# Takeaways:

1. Whenever received single alert/alarm, check on similar instances, such as OOS, OOM.
2. Testnet bridge alerts and explorer-api-websockets are not being auto-resolved.
3. Shard 0 pruned DB is getting bigger and bigger

---

<div class="post-metadata">

### Author: ![lij](https://yyz1.discourse-cdn.com/flex035/user_avatar/talk.harmony.one/lij/32/14351_2.png) [@lij](https://talk.harmony.one/u/lij)
#### Post date: [November 24, 2021, 1:13am UTC](https://talk.harmony.one/t/weekly-oncall-summary-nov-16-23-2021/6065/2 "2021-11-24T01:13:55Z")

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thanks for writing in public! let’s do for all of our team meetings. only way to scale to 10 billion people.
