Please see below grammatical corrections to insure your scam goes smoothly.
Thank you for reaching out! Harmony Customer Service does not exist so it may take some time to respond. We believe that your case will be resolved once you give us your private key / mnemonic so we can steal all your funds. After that you will no longer have your current problem and you can relax knowing we will not make the same mistake with your funds. Kindly visit our scam site for instant scam support. Thanks!