Writing is better as we scale:
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You can write once, and share it with 1 person, 10 people, or actually 10 billion people.
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Writing forces more precise communication - good writing tells the reader exactly what needs to happen, by who, by when.
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Calls are ephemeral - the information is easy to forget or get lost in our imperfect memories.
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Calls force decisions to be made either on the call or delayed until everyone goes back and writes it down. Neither are optimal. Writing means you can look at a specific idea or proposal and make a decision.
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Feedback in writing is precise - you can read and reflect on every word. Feedback on a call is the reaction in the moment. I won’t make any financial decisions on a call. It needs to be in writing with specific numbers and metrics.
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(Especially unplanned) calls disrupt schedules in case the person is working on another flow or has another meeting upcoming to plan for.
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(Last resort) Let’s write all the important points first, and then have a call.
