bridge problems

Community French
1

Hello, I have a problem. I sent ONE to ETH across the bridge. ETH did not come. What is the problem?

Harmony ONE-ETH Bridge - Google Chrome
Harmony ONE-ETH Bridge - Google Chrome1454×197 57 KB

2

Hi, it’s hard to explain without more information… can you explain a little more what you did?
Can you share your public address so we can check the blockchain?

3

Yes, here is my address: 0x41b52F9585f09a4E208EF1C45EfDC07017B92C5d

4

I converted via bridge ONE to ETH.

Harmony ONE-ETH Bridge - Google Chrome
Harmony ONE-ETH Bridge - Google Chrome1469×485 72.3 KB

5

I don’t know what you did exactly, but it seems you still have you’re transferred your ONE to this address:
0x38092d17d3641b6fa49668775948af71b430765e

Can you explain exactly what you did? With a screenshot of the page (in english if possible).

6

Okay, thanks.
Can you copy and paste the transaction numbers, so we can have a look at what happened?

It looks like you send your ONE coins to the Ethereum blockchain, and now they’re 1ONE tokens.

7

Please, try this:

  1. In your Metamask, select Ethereum Network.
  2. Import Token, custom token.
  3. Add this address: 0xD5cd84D6f044AbE314Ee7E414d37cae8773ef9D3

It’s 1ONE token in Ethereum, I think this is where your 46k ONE are.

8

Thanks. He became visible.

9

You’re welcome. I’m glad I could help.