How to protect the Wallet

Hello all

All my questions are very simple: how to protect Ones…

I was trying to get in touch with Devs via Twitter but noOne is answering any questions.

Finally decided to post here…

Can you please explain how the funds was stolen from staked pools.
It takes week to unstake.
Is it compromised from the staking pool directly?
Why devs did not indicate this before. It take long time to unstake coins from the pool.

Did it happen directly from the One extension Wallet or from the pool

Does it has anything to do with permament overloaded transactions on Harmony Network and Congestion.

Thank you