doesn't recognize the safe address is now failing to recognize the safe address.

It is working again now.

Note to all: Scammers are watching these forums and will refer you to ‘support’ which will then try to get you to give up the recovery phrase to ‘validate’ your wallet. ‘Validation’ is always a scam.

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The scam website the ‘moderator’ referred me to is:

Again - this website is a fraud. The Whois record shows it was created in late December.