Was I just scammed? Do I have any recourse?

I received this email response to a post I made on the forum about finding an exchange where I could cash out my harmony one.
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I replied, supposed chatted with support, followed the instructions the rep gave me, there was some sort of issue with my address and now all my harmony one tokens are missing from my meta mask account.

Was I scammed? Is there no harmony one support? Do I have any recourse?